Staff Survey

During September all staff had the opportunity to complete this year’s Staff Survey questionnaire. Compared to the last survey undertaken in 2008, there was an increase in the number of respondents, up from 28% to 35%. Whilst this is a positive trend, we clearly need to do more to ensure that more people opinions are obtained. The intention next time it to coordinated both the distribution and collection of survey forms, whilst ensuring we maintain the anonymity of respondents.

The results have been collated and presented in a report to the Senior Management Team. Detailed information will be shared in the months ahead and appropriate actions in relation to the issues that have been raised will be taken.

In summary the key points that the survey has highlighted are as follows:

-          Our values: Most staff are clear about what we do and what our aims for the people we support are.  

-          Communication: People recognised that we are doing a lot more to communicate with them. However, there is more we can do and there was support for more engagement forums. Further links with East Midlands also need to be developed.

-          Team Meetings: These are really important to people but do hot take place as often as people would like.

-          Training: People enjoy the training they receive but some respondents felt they often had to travel too far to get to the venue.

-          Support from managers: The support staff recieve from their managers was seen as very good. Managers set a good example and demonstrate that they are clear about their role.

-          Pay and conditions: In general, staff felt their package was a fair one and compared well with other organisations.  As you might expect there was a lot of support for a cost of living rise to be made.

-          Sickness and Absence: There were concerns expressed that our policy is too generous and the view was expressed that we should do more to deal with people who take advantage of this.

The plan now is that we will look closely at all of the results and provide feedback on a regional basis so that we can look at the issues that are unique to each area.