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Perthyn was established in 1995 operating on a ‘not-for-profit’ basis. We started providing services under the ‘All Wales Strategy’, in support of the closure of the long stay hospitals in Wales. We built a strong reputation for providing quality person centred support with an additional specialism in supporting people with behaviours that challenge. The next few years saw us developing services in a number of Welsh local authority areas, as well as in 2003 into Shropshire in England. In 2009, we became part of the project to close hospital provision for people with a learning disability, and support their move into their own homes, across the East Midlands.  

We are registered with both the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW) and work with a number of local authorities and health commissioners to provide personal and individualised support. We mainly support people through the Supported Living Model, and also provide bespoke community day opportunities and specialised services for people with complex needs. e also own and manage a Residential Care Home that offers bespoke and transitional support to people who's behaviour has put them at risk or that without specialist support provision would challenge services. 

Perthyn focuses on supporting people to achieve outcomes important for wellbeing and life enrichment, empowering people to minimise the effect of their disability through positive risk taking to live an active and fulfilled life. Our values mirror those on which the Social Care and Wellbeing Act was built. We recognise that all 8 National Wellbeing Outcomes are essential for living a good quality of life, but that some are harder for people with complex physical and emotional needs to achieve without intensive, well planned support, which is where Perthyn’s experience lies.

Since working across England Perthyn has developed systems, processes and support provision in line with with The Care Act and has been rated "Outstanding" by CQC.


Move to supported living for final group of people living in Pen Y Coed, resulting in closure and sale of this residential setting.

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Started providing support in Swansea. Review if Strategic Planning results in a new 3 year plan with annual review of key priorities for the next 12 months. Leadership development Programme for Senior Managers . Additional work secured in Nottinghamshire. Impact of Covid 19 for staff and people supported.


Establishment of Staff Forums across all regions. Funding challenges under continued government austerity


Adopted 5 year Strategic Planning and Business Plan processes. Reduction in percentage of central management costs from 2.52% - 15%. 2011 – Bradbury Lodge service ends following re-tendering undertaken by the LA. Restructuring of Senior Management Team, resulting in costs savings, as Perthyn continued to ensure it provides value for money and keeps central costs as low as possible. Perthyn achieves accreditation with National Autistic Society in recognition of our Specialist Support Service for people with Autism and challenging behaviour. Establishment of Scrutiny Committee for Service Delivery and all departments working to agreed Key Performance Indicators (KPI’s) linked to our Strategic Plan. Turnover increases to over £17m and Perthyn now employs over 600 staff. Perthyn ceases work in RCT as a result of re-tendering exercise.


Achieved Welsh Quality Centre Gold Award for Quality Improvement. Services in East Midlands expand significantly, resulting in turnover increasing to over £12m. Took on TUPe of NHS staff in East Midlands.


Successfully commissioned to provide support for people living in Health Accommodation as part of the EMCOE (East Midlands Centre of Excellence) project, in Northamptonshire, Nottinghamshire and Leicestershire, recognition of Perthyn’s expertise in supporting people with behaviour that challenges. Expansion of Senior Management Team to include Deputy Chief Executive. Adopted Green Dragon environmental standard

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Development of internal zero based budgeting process to all budget holders/ managers. Turnover reduces to £10.5m as a result of decision not to tender for services in Cardiff. However additional work secured in Powys and Carmarthenshire.


Perthyn decides to cease providing support living services in Cardiff due to commissioning process. New services commenced in Rhondda Cynon Taff, Powys, Carmarthenshire and Shropshire. Staff employed now stands as 524 and turnover has increased to £11.5m. Introduction of Quality of Life Outcomes assessment process for all people supported.


Perthyn develops in house training for all staff (492) on Protection of Vulnerable Adults. Work expands in Shropshire and Carmarthenshire and turnover now exceeds £10m


Staff employed increases to 379, Scrutiny Committee arrangements for Trustees established for Finance, Human Resources and Quality. Perthyn continues to grow as does its reputation for delivering quality person centred services.


Board of Trustees adopt Nolan Committee requirements for standards in public life. Support in Carmarthenshire, Powys and Shropshire increases and turnover now over £7.5m. Assessment and Transition service established at Bradbury Lodge, Shropshire.


COC changes its name to Perthyn. Staff employed grows to 316. Turnover increases to £4.9m. Perthyn signs Recognition Agreement with UNISON.


Staff employed grows to over 270 Work secured in Shropshire Second Assessment and transition service, Penycoed, set up in Carmarthenshire


Perthyn sets up an assessment and transition service in Fairfields Cardiff for people with challenging behaviour


Turnover grows to £3m as additional work is secured in Carmarthenshire


Additional services set up in Powys and Carmarthenshire Turnover grows to £1.5M


Started supporting people in Carmarthenshire, Pembrokeshire, and Powys Total number of staff 76 COC established as independent, separate company


First contracts set up supporting closure of Ely Hospital in Cardiff


Community Opportunities Consortium (COC) set up as subsidiary of West Glamorgan Housing in February 1995


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